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The Behavioral Science of CX Feedback
For over a decade, Customerville has helped industry leaders create a genuine connection between their customers, front-line employees and upper-level executives.
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THE ALL NEW GUIDEBOOK
An All-In-One Guidebook To Design-driven Feedback™
In an industry that is rapidly evolving, Design-driven Feedback™ provides a unique perspective as to how CX professionals can change their outlook on best practices, strategies and innovation within their organization. Customerville CEO, Max Israel, explores topics ranging from behavioral science to publishing practices to theatre acting techniques that will all play a part in the next generation of customer experience management. Full of fresh new ideas, this publication is sure to turn heads and evoke conversation amongst practitioners and vendors alike within our industry.
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