Senior Account Executive

You’re an experienced sales person with a successful history of selling technology. (If you’ve sold business tech solutions at a digital ad agency, this position is likely an excellent fit for you!) You’re good at business and have experience working with different kinds of enterprises, possibly even in consulting. You can quickly understand and appropriately respond to the needs of a wide variety of potential customers and adapt creatively to new problems. You’re informed on industry trends that might impact our customers. You’re totally comfortable speaking with high-level executives and presenting to a group.

Our clients include retail, restaurants, travel, financial services and medicine, and you’ll be responsible for bringing in new clients. You’ll set meetings and present our software solution, prepare proposals based on each potential client’s unique needs and via phone, internet and client meetings, you’ll work to close business, leading your account team in ensuring client satisfaction. You’ll develop new contacts based on a combination of your own lead generation efforts as well as leads from our own inbound marketing efforts. In short, you are responsible for the full sales life cycle.

Is this you?

  • You have a sharp eye and ear for detail and are smart about utilizing every bit of information in your sales strategy
  • Your stellar work ethic and enthusiasm are among your greatest assets
  • You are a confident public and one-on-one speaker and an assertive group discussion participant
  • Your verbal and written communications are clear and persuasive
  • You are collaborative with a team yet comfortable working solo
  • You are invested in the success of our company and the successful implementation of our software and service with both long-term and new clients

Skills we’re looking for:

  • 5+ years experience selling enterprise software solutions to end users where you were responsible for delivering on sales plans of over $500K/yr
  • Experience negotiating price and contractual terms to close a sale
  • Experience using a CRM system
  • Proficiency with MS Office, particularly Excel and Powerpoint
  • Proficiency with the tools of the connected workforce, including Skype, GotoMeeting, Google Docs
  • Some experience with the dynamics of corporate organizations

We look forward to hearing from you!

Thank you!

Who We Are. (And Why We Exist.)

We make the best enterprise feedback products in the world. It’s important work, and not just because it allows our clients to run better businesses. A company that listens well makes its customers feel listened-to and its employees feel valued and trusted.

Customerville elevates quality listening across our clients’ entire organizations. We do this by blending technology, design and behavioral science to emulate how people naturally share and respond to feedback.

We fielded among the first real-time CX surveys on the Internet. Our enterprise feedback products have been refined over a decade of constant innovation and use through millions of customer interactions.