People will receive over 250 Billion requests to take a survey this year.

It’s no wonder that response rates are down and frustration is up. B2B or B2C, solving for this is what we do – for some of the best brands and enterprises in the world.

Customerville weaves survey questions tailored to your customers’ experience into your brand story using a proven blend of creative design, technology and behavioral science. The result is an award-winning feedback experience that engages customers and builds your brand. And it works flawlessly on any device, through any channel, and in any language.

VIDEO: Design-driven VOC surveys

Surveys That Go Beyond Webforms

Reporting That Goes Beyond Benchmarks

Live Dashboard™ puts customer survey results to work in your company, at all roles and levels. And our newest version comes loaded with the tools you need to embrace a customer experience culture.

We started by looking at how Customerville clients in over 20 countries use information, praise and critique. Then we put that powerful information to work. The result? An easy-to-use dashboard that implements quickly and integrates with your other systems, arming your managers with more than just management tools. Live Dashboard gives them leadership tools that will become a core part of your business.

VIDEO: Dashboards, Analytics and Push Email Reporting

Expert Support, World Class Results

With Customerville you get more than just the award-winning enterprise feedback platform trusted by companies in over 20 countries. You get a dedicated team of survey experts, systems designers, artists and copywriters all driven by a single mission: to make your enterprise VoC platform tremendously successful. We’ll work with you and your team every step of the way.

Engaging Customers in Sharing Feedback

1. Pre-planning
2. Implementation
3. Training
4. Ongoing Success

Thought Leadership

Our Book

Design-driven Feedback™

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About Customerville

Customerville transforms customer experience surveys into rich, interactive experiences using it’s unique Design-driven Feedback™ platform. A pioneer in the CX field, Customerville fielded among the first real-time CX surveys on the internet.

Today, feedback platforms powered by Customerville’s Design-driven Technology Stack™ can be found across a dozen industries, millions of customer interactions and in over 20 countries. Customerville’s award-winning CX platform elevates quality listening across the entire customer journey, blending technology, design and behavioral science to emulate how people naturally share and respond to feedback.