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Episode 3: Show Your Mission (And Avoid the Pudding)

This week, learn 3 simple steps to eliminate the disconnect between customers and providers when gathering feedback. Max uses a great example from a client in the healthcare industry to explain how easy it is to lose great feedback if the company mission is not put into the right context. This important lesson elevates the quality of responses and will benefit not only the customer but also the employees receiving the feedback. Listen in to learn more!

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