2018-12-17 16:36:30 +0100

Season 2

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Season 2 | Episode 7

Somatic Markers! How Emotions Rule CX

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Season 2 | Episode 6

Somatic Marker Hypothesis

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Season 2 | Episode 5

Best-self Activation

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Season 2 | Episode 4

Photos in Feedback Part 2: Your Secret CX Weapon

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Season 2 | Episode 3

Photos in Feedback Part 1: Getting Customers to Share Photos in VOC

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Season 2 | Episode 2

Sorkin, Aristotle and the Power of CX Storytelling

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Season 2 | Episode 1

The CX Self-narrative Gap

Season 1

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Episode 12

A Look Ahead to Season 2

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Episode 11

Loving the Language Barrier

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Episode 10

Keys to Flow State (Part 2)

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Episode 9

Keys to Flow State (Part 1)

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Episode 8

Flow State - Making Work Better By Making It Harder

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Episode 7

Automate CX Storytelling (3 Tools We Use)

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Episode 6

CX Postman vs. CX Publisher

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Episode 5

The Power of Interlocutors

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Episode 4

Low Volume High Value Feedback (LvHv)

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Episode 3

Show Your Mission (And Avoid the Pudding)

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Episode 2

The Power of Portrait

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Episode 1

40 Billion Reasons